Domestic Shipping (USA): Your order will be packaged and shipped within 3 days of ordering. Keep in mind our items are custom made and shipped from warehouses across the globe which means it may take them 7 to 21 business days to arrive after shipment (most of the time closer to 15).
International Shipping: Your order will be packaged and shipped within 5 days of order. We do ship worldwide! Please be patient and note that delivery times will vary depending on your location. Majority of the countries will have the best ball pit delivered within 2 to 4 weeks!
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Money-Back Guarantee: If your items arrive damaged or become defective within 30 days of normal usage, we will gladly issue out a replacement or refund.
✉️ 24/7 Customer Support: We have a team of live reps ready to help and answer any questions you have within a 24-hour time frame, 7 days a week.
Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.